Refund policy
We want customers to be satisfied with their purchases. Because many of our items are vintage, discontinued, collectible, unique, or available in limited quantities, our return policy is designed to balance customer service with the nature of our inventory.
Return Period
Customers may request a return within 30 days of confirmed delivery. Customers must contact us before sending an item back.
Return Conditions
To qualify for a return, merchandise must generally:
- Receive a return authorization #.
- Be returned within the applicable return period.
- Be in the same condition in which it was received.
- Not have been damaged, altered, repaired, or misused after delivery.
- Include all applicable pieces and components included with the original order.
Return Shipping
Customer Pays Return Shipping:
Unless an item arrives damaged, defective, or materially different from its description, the customer is responsible for return shipping costs.
Refunds
Once an approved return is received and inspected, we will process the applicable refund through the original payment method.
The timing of the refund appearing in the customer's account may depend on the customer's payment provider or financial institution.
Original shipping charges may be non-refundable except where required by applicable law or when the return is the result of our error.
Non-Returnable Situations
A return may be denied when:
- The return is outside the stated return period.
- The item was damaged after delivery.
- The item was altered, repaired, or modified.
- The item is returned in a materially different condition.
- The item is missing pieces or components that were included with the original
order.
Nothing in this policy is intended to limit any rights or remedies that cannot legally be waived.